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Program Support Specialist (Plymouth)

Salary Range:Negotiable
Benefits:Medical, Dental, Life and Disability Insurance, 401(k), Bonus Incentives
Employment Type:Full Time
Location:Plymouth, Michigan
Description:Loc Performance Products, Inc. (Loc) provides full services for complex mechanical products, fabricated structures and systems that range from complete design services to prototype manufacturing, testing, production launch, full rate production and product service and sustainment. Loc provides quality products and services at affordable prices through a lean organizational structure and three Michigan based facilities that span 795,000 square feet. The Plymouth facility serves as corporate headquarters and specializes in suspension, driveline and track systems. Loc’s Lansing facility specializes in fabrications and armor product solutions, and the Sterling Heights facility provides platform level engineering services for the military ground vehicle industry.

Loc Performance is looking for enthusiastic and dedicated Program Support Specialist to join our Program department!

The Program Support Specialist will form a partnership with the Program/Project Managers in the creation and continuing support to our programs by gathering and integrating project data. Directs and coordinates the planning, organization, control, integration, and completion of engineering projects and production programs within the area of assigned responsibility by performing the following duties.

If you are interested in a work environment that provides support, encouragement and development then we want you!

Come join our Loc family!
Duties:Essential Duties and Responsibilities include the following. Other duties may be assigned.

Meets with internal and external customer representatives and other support contracts while attending meetings for project and procurement status.

Responsible for recording and preparing meeting minutes/action items.

Maintain action item lists for each project.

Provides management with analytical data derived from various reports related to task progression and will participate in program and project reviews.

Responsible for reviewing engineering drawings for accuracy and developing parts list used for procurements.

Will prepare, monitor, and update spreadsheets for tracking material purchases.

Assist in the preparation of reports and submittal to internal and external customers.

Assist in the preparation of proposals by gathering, integrating, and analyzing cost and schedule data.

Assists in the tracking of prototype and/or production status of components associated with respective projects.

Assure all projects are executed in accordance with Loc’s internal processes.

Develop and track project schedules using MS Project or a similar tool.

Ensures schedules are met and identifies possible conflicts with customers and contract requirements.

Qualifications:To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Mindset – Demonstrates a positive, results oriented, demeanor on a daily basis.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Associate's degree (A. S.) in engineering from an accredited college or university and three years related experience and/or training
Customer service focus
MS Word and Excel knowledge
Ability to multitask and work under frequent deadlines
Ability to learn job-related material through on-the-job training
Excellent written, verbal communication skills, and presentation abilities
Ability to read and analyze schematics and drawings
Experience using personal computers and related software to maintain and access databases and prepare reports

Preferred Education and/or Experience
MS Project and PowerPoint knowledge
Experience with financial support; developing, tracking, reporting spend plans, and project / task budgets

Language Skills
Ability to effectively read, write, and communicate in English. Ability to read, analyze, and interpret general technical documents specifically drawings and procedures. Ability to write reports. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Computer Skills
To perform this job successfully, an individual should have knowledge of Engineering software; Spreadsheet software and Word Processing software; Microsoft PowerPoint and Project; Web based software tools.

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